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Transform your front-office and multi-channel operations in weeks

We’re TrustPortal. We cut the cost and complexity of delivering the fastest, most productive and convenient digital services across every channel. We do this with advanced HyperAutomation & AI.

Intro

TrustPortal's no-code HyperAutomation SaaS powers 100s of digitally transformed processes at Telefonica, EDF and other leaders.

 They’re easily enhancing their EX, services & CX across all traditional and digital channels - at 90% less than other digitisation and automation approaches.

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Achieve ROI in months: even in the most challenging operational environments.

How you do it

WITH OUR UNIQUE PLATFORM

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Our patented HyperAutomation SaaS uniquely enables your multi-vendor automation tools to work faster, smarter, hyper productively - with your employees, GenAI, legacy and digital technologies.

 

They’re intelligently orchestrated as a HyperAutomated workforce™ communicating and co-working via real-time dialogues to transform every step of any process, of any complexity or business function.

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Design HyperAutomated, 'human & AI enriched, real-time, digital processes. They connect & augment your technologies, data and digital channels, whatever their age, with less cost, impact and effort.

Then deliver hugely enhanced journeys, services and experiences: across your front-office, multi-channel operations and beyond. 

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Expect these proven benefits and more

 +ROI ACHIEVEABLE IN MONTHS

Millions of annual cost savings

65% faster service completion times

+5 CSI & NPS scores

Higher productivity, less employee & customer effort   

HyperAutomated solutions

ENDLESS TRANSFORMATION POSSIBILITIES

Connected Automation for IoT
Multi-channel contact centre
Shared services & BPO
 COE change engine
End-to-end digitisation
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Proven approach

Since 2018, we've been proving and advancing HyperAutomation within large scale, multi-channel environments, at Telefonica, EDF, MetLife and other digital leaders.

This means we’ve built HyperAutomation for maximum ease, speed, efficiency and security: delivering outcomes at 10% of the cost of traditional digitisation and automation.

TechMarketView: "TrustPortal address the key problems limiting automation adoption, its scaling and de-risking transformation across legacy systems."

Bloor Research: "TrustPortal is the next state of business automation based on systems you can trust." 

It's HyperAutomation - without the hype.

OUR CUSTOMER STORIES

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“Customer care is our obsession. Quality is our obsession. Human workers working hand in hand with digital workers is the way we’ve transformed our customer care areas. Our people feel their work is better with digital workers and the results are incredible.”

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JAVIER MAGDALENA

Director of Automation and Process Simplification Telefónica  

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Over 30% operational costs savings delivered in 1 year

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Customer first approach

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“TrustPortal intelligently orchestrates our virtual workforce, co-working with our advisors to transform over 40 front -office processes, into faster, more efficient, higher quality services - across multiple channels.”

NIELS ROBERTS

Chief Information Officer EDF

98%

Improved completion times for complex processes 

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“TrustPortal enabled 50% time reductions to manage complex claims activities which were transformed into faster, more efficient, higher quality services"

$24 million

of value supported by TrustPortal  

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What you gain

Our customers are experiencing these real-world outcomes:

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Productivity boosts  
  • Automated and digitised front-office to back-office, end-to-end, processes: no matter the age and complexity of existing systems
     

  • Easily connect and enhance new & existing processes, core systems, digital services, all channels, and ways of working

  • Hugely improve the productivity and scope of existing automation and other tech investments

More faster for less
  • Over 65% faster service completion times and hugely improved customer service across all channels, with 30% less attrition

  • Cost reductions of over 30% in one year, with potential for over 50% savings through multi-channel self service capabilities
     

  • Unparalleled ROI and TCO achieved in months, not years: and at 10% of the cost of traditional digitisation and automation approaches.

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Enhanced digital experiences
 
  • Robot-guided, real-time intelligent, intuitive, contextual dialogues and interactions across all employee and customer touchpoints

  • Much simpler, more valuable, digital interactions and next best interactions equal transformed services and experiences

  • New levels of work performance and error removal – with reduced staff training and enhanced satisfaction, with +5 CSI & NPS scores 

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Learn More
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Our views
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Demo Video
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About Us

Get in touch 

Speak with our experts about delivering better work, smarter - today. 

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